Frequently Asked Questions

Our team of highly trained, expert customer care agents will take care of all of your technical, billing and support issues quickly and courteously. We’re your one stop solution resource. Don’t hesitate to get a hold of us. Call us at +1-855-791-1988 +44-808-501-5058 to speak to someone immediately. Email us at [email protected] and we will respond within an hour. Or just hit our Live Support Button and talk to us that way. We’ve got you covered.

We guarantee excellence.
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I have a question about upgrading my account?

If the answer you are looking for is not on our FAQ page, then please call us at +1-855-791-1988 +44-808-501-5058 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.

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Can I cancel my trial membership if I don’t want it anymore?

Absolutely. You can cancel anytime by simply emailing us at [email protected], calling us at +1-855-791-1988 +44-808-501-5058, or by talking to us via Live Chat.

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I forgot my login information, can someone help?

Our customer service representatives can help you retrieve your username or password information by calling them directly at +1-855-791-1988 +44-808-501-5058 as well as by using the email form or the Live Chat feature on the website.

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My credit card keeps getting declined and I don’t know why?

There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-855-791-1988 +44-808-501-5058 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.

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Can others see my personal information?

No. Your privacy is protected and other users will not be able to see your personal information. If you would like more information about our privacy policy, give us a call at +1-855-791-1988 +44-808-501-5058 or send us an email at [email protected].